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Replaced windows

Replaced windows Reviewed by Theresa on .

We replaced all of our exterior doors (front entrance, side entrance, back sliding door) with Pella. The salesperson that we worked with was very helpful in educating us on their products, and selecting our doors. Once the doors arrived, we were pleased with quality, finishes, and fixtures (e.g. handles, locks). However, we had some concerns with the installation. There was only 1 installer for our doors, so installation took longer than usual in the middle of winter. With only 1 installer, we found that there was less attention to detail. For example, the door was installed, the door opening was slightly decreased, so we need to have our blinds adjusted. Overall, we’re satisfied with our doors, but were expecting better service throughout the installation process.

Rating: 4

We replaced all of our exterior doors (front entrance, side entrance, back sliding door) with Pella. The salesperson that we worked with was very helpful in educating us on their products, and selecting our doors. Once the doors arrived, we were pleased with quality, finishes, and fixtures (e.g. handles, locks). However, we had some concerns with the installation. There was only 1 installer for our doors, so installation took longer than usual in the middle of winter. With only 1 installer, we found that there was less attention to detail. For example, the door was installed, the door opening was slightly decreased, so we need to have our blinds adjusted. Overall, we’re satisfied with our doors, but were expecting better service throughout the installation process.

Posted by: Theresa on May 2, 2018


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