5690 Steeles Avenue, West Vaughan, Ontario Canada L4L 9T4
We are a 4th generation company in the window industry. Our company is a privately owned Canadian company, who operate a state-of-the-art manufacturing facility totaling 500,000 sq. ft. in Vaughan, Ontario where we produce both our windows and doors. Window City has one of the best warranties in the industry plus our dealers offer customer support and service that are unrivalled in the industry.
Window City is known for excellence, innovative design, superb craftsmanship, state–of–the–art technology and reliable delivery. Dealers, builders, architects and home renovators enjoy working with our vast range of products, options and accessories and they appreciate the excellent service we offer. You will find our designs showcased throughout North America in homes that range from simple to superb.
We know the window and door businesses, after having produced over one million windows. We understand the: Manufacturing Process; Glass Technology; Home Construction and Renovation. In fact, it is this in-depth knowledge that has enabled us to design, make and deliver exactly what you are looking for today, while researching the world and creating what you will want tomorrow!
Certifications & Associations
You will also find that our windows and doors withstand the worst conditions and meet the strictest energy regulations. All our products exceed quality testing standards by at least +30%. Window City’s Products have been certified by the companies below and we have been a supporting member of the following associations for many years:
Company Name | Window City |
Manufacturer | Yes |
Buy most products from | – |
How long in Business | 1992 |
BBB Rating | A |
No. of complaints | 3 |
Energy Star | Yes |
CSA certified | Yes |
IGMAC | Yes |
Ratings | ER/DP/Water/Air |
Fixed Casement | 41/±2160/730/Fixed |
Casement | 36/±3360/510/A3 |
Awning | 36/±2640/730/A3 |
Double Hung | 35/±2160/400/A2 |
Double Slider | 37/±2160/180/A2 |
Single Hung | 37/±1920/260/A2 |
Single Slider | 39/±1920/180/A2 |
Low profile fixed | 42/±2160/730/Fixed |
Warranty | Lifetime |
Exclusions | Improper Installation |
The team that installed our windows was very efficient and hard-working. Our experience with the customer service team was not quite as good but the overall project went well and we are happy with our new windows.
We become very concerned when we heard our window installation was going to be post-poned for another six weeks. We had already made arrangements with work to be available during this time. The following service we got though really showed the level of professionalism Window City was willing to show to make there customer’s happy. Now that it’s all over I can say we are truely happy customer’s.
The young man who came to our house to install our new windows was very professional and took his job very seriously. I was surprised how young he was at first but then realized his skill shone through. He was kind and very efficient, needless to say I was impressed. I can’t remember his name but I just wanted to say a quick thanks, we appreciate the service.
We ordered our windows online through Window City because we were impressed with the variety. It’s like the site was designed to suit my tastes and I ended up purchasing so much for our home. I never had a problem with the online service and were happy with the products.
Window City was fantastic! They made buying windows very easy, which is a lot to say because I am a tough customer to deal with sometimes and I know that. It took me a long time to pick out just what I wanted and in the end it was exactly right. I was very pleased with the customer service they provided and the level of professionalism they showed me. Thank you!
Me and my wife are planning to totally re-vamp our house this summer so we wanted to get all the purchasing and prep out of the way before we buckled down and got to work on the home reno’s. Window City was a pleasure to work with because they made sure we got the best deal but they also made sure we got just what we were looking for. I can hardly wait to see the house in August when we finish all the reno’s!
I was very happy to work with Window City because they are true professionals. I got what I wanted at the price I wanted and the service was bar non the best customer service I have had since I started doing home renovations 10 year’s ago. I have heard a number of good things from other friend’s of mine and I have to say that they were right on the money! Thank you Window City and I will back.
We had a small issue with one of our windows after installation and they were here in no time to fix it. We were impressed with their commitment to providing a good product and a good experience for their customers. Will likely recommend them in future.
We had a small issue with one of our windows after installation and they were here in no time to fix it. We were impressed with their commitment to providing a good product and a good experience for their customers. Will likely recommend them in future.
My windows and doors turned out just great and I am very, very happy with the service. They work well. Installation was easy and quick. They cleaned up after themselves well. I have no complaints about my experience with Window City.
© 2023 Ontario Window Reviews - Windows & Door Companies. All Rights Reserved.